Refund Policy – WP Speed Solutionz
At WP Speed Solutionz, we strive to provide a high-quality WordPress optimization solution. Please review our refund policy carefully before making a purchase.
1. Digital Product
WP Speed Solutionz is a digital product (WordPress plugin). Once purchased, you receive instant access to download the plugin files.
Because of this nature:
- We do not issue refunds for change of mind or accidental purchases.
- Please ensure that the plugin meets your requirements before purchasing.
2. Eligibility for Refunds
A refund may be issued if:
- The plugin does not work as described.
- Our support team is unable to resolve a critical issue preventing the plugin from functioning on your website.
- The request is made within 14 days of purchase.
A refund may be issued if:
- Your website/server does not meet the minimum requirements.
- The issue is due to conflicts with third-party plugins, themes, or hosting environment.
- You simply decide not to use the plugin.
3. How to Request a Refund
To request a refund:
- Contact us at info@getsolutionz.com
- Provide your order number, purchase email, and a detailed explanation of the issue.
- Our team will review and respond within 3–5 business days.
4. Subscription Renewals (if applicable)
- If you purchased a recurring subscription, you may cancel anytime before the renewal date.
- Refunds are not provided for renewal payments once they have been charged.
5. Changes to This Policy
We may update this Refund Policy at any time. Updates will be posted on this page.